Under the high patronage of His Majesty King Mohammed VI may god assist him 🇲🇦
October 2 - 4 - Devoxx Morocco 2024 - 🇲🇦 Marrakesh 🌞🌴
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Talk details

When a critical bug occurs in production it can be stressful for all the teams involved, and chaos can occur if not handled properly.
So how should we handle these situations? In this talk I aim to share some best practices to manage a crisis in IT (inspired from SRE workbook by Google as well as from my personal experience), this includes:
  • Having clear responsibilities
  • Importance of communicating properly in situations of chaos
  • Preparing teams to face these kind of situations
This talk is mostly about how to have a well prepared and organized team to face these situations.
What this talk is NOT about: observability, monitoring, tooling
Adil Baaj
Adil started his career as a machine learning engineer. In 2019 Adil transitioned to software engineering when he joined Nimbleways, where he now occupies the role of Engineering Manager.